Helpdesk that speeds up resolution and scales with you

We bring ticketing and analytics into one streamlined workspace so your team can respond faster and resolve more. Get Started Request Demo
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Sender Subject Assigned to Status Sent at
AJ

Amina Johnson

amina.j@example.com

Unable to upload invoice attachment Low Noah Carter Open 12 Mar, 2026
MR

Mason Reed

mason.r@example.com

Password reset link expired twice Medium Sofia Khan Pending 11 Mar, 2026
LP

Liam Parker

liam.parker@example.com

Webhook events not reaching endpoint High Emma Diaz Solved 10 Mar, 2026
CH

Chloe Hayes

chloe.h@example.com

Billing mismatch for annual renewal Low Oliver Stone Closed 09 Mar, 2026
NK

Nora Kim

nora.kim@example.com

Team inbox notifications delayed Medium Ethan Blake Open 08 Mar, 2026
DT

Diego Torres

diego.t@example.com

Custom domain SSL validation failed Urgent Harper Lee Pending 07 Mar, 2026

1 to 6 of 42 tickets

Core Features

Built for modern support teams

Intuitive ticketing, powerful automation, and live analytics in one workspace.

Channel Integrations

Connected channels

Email, Chat, Social

Auto-routing enabled across all channels Active

Easy integration

Connect email, chat, and social channels so incoming requests are routed automatically.

Flexible Plans

Basic $0/mo
Growth $19/mo
Enterprise $39/mo

Simple and affordable

Flexible plans that scale with your team and can be adjusted any time.

Collaboration Flow

Assigned to

Billing Team

Status

Discussion in progress

Collaborative ticketing

Assign, discuss, and resolve tickets together with clear ownership at every step.

Live Analytics

Live

Avg. response

2m 14s

CSAT

98.2%

Real-time analytics

Track team performance and customer satisfaction with live dashboards and reports.

Customer Portal

Ticket #1042

Billing issue

Open

Ticket #1038

Login problem

Resolved

Customer portal

Give customers a self-service space to submit, track, and reopen their own tickets anytime.

Audit Trail

Admin closed ticket #1041

2 min ago

Agent updated priority on #1039

18 min ago

Ticket #1037 reassigned

1 hr ago

Audit logs

Every action on every ticket is logged — who did what and when, for full accountability.

Trusted Results

We make happier customers.

Consistent uptime and response times your customers can trust.

Dashboard

Tickets

Reports

Customers

GF

Gael F.

#1043 — Payment not processing

Assigned to: Sarah M. · 4 min ago

Open

Resolved this week

312

SM

Sarah M.

● Online

12 tickets resolved today

4.6K

Businesses served

45K

Tickets resolved

< 2 min

Average response time

98.2%

Customer satisfaction

FAQs

Need Help? Start here

Answers to the most frequently asked questions.

?

Can I try Hellotik for free?

Yes! Our Basic plan is free forever. No credit card needed to get started.

?

Can I cancel my plan anytime?

Absolutely — cancel or downgrade at any time, no questions asked.