Channel Integrations
Connected channels
Email, Chat, Social
Easy integration
Connect email, chat, and social channels so incoming requests are routed automatically.
| Sender | Subject | Assigned to | Status | Sent at | |
|---|---|---|---|---|---|
|
AJ
Amina Johnson amina.j@example.com |
Unable to upload invoice attachment Low | Noah Carter | Open | 12 Mar, 2026 | |
|
MR
Mason Reed mason.r@example.com |
Password reset link expired twice Medium | Sofia Khan | Pending | 11 Mar, 2026 | |
|
LP
Liam Parker liam.parker@example.com |
Webhook events not reaching endpoint High | Emma Diaz | Solved | 10 Mar, 2026 | |
|
CH
Chloe Hayes chloe.h@example.com |
Billing mismatch for annual renewal Low | Oliver Stone | Closed | 09 Mar, 2026 | |
|
NK
Nora Kim nora.kim@example.com |
Team inbox notifications delayed Medium | Ethan Blake | Open | 08 Mar, 2026 | |
|
DT
Diego Torres diego.t@example.com |
Custom domain SSL validation failed Urgent | Harper Lee | Pending | 07 Mar, 2026 |
1 to 6 of 42 tickets
Core Features
Intuitive ticketing, powerful automation, and live analytics in one workspace.
Channel Integrations
Connected channels
Email, Chat, Social
Connect email, chat, and social channels so incoming requests are routed automatically.
Flexible Plans
Flexible plans that scale with your team and can be adjusted any time.
Collaboration Flow
Assigned to
Billing Team
Status
Discussion in progress
Assign, discuss, and resolve tickets together with clear ownership at every step.
Live Analytics
LiveAvg. response
2m 14s
CSAT
98.2%
Track team performance and customer satisfaction with live dashboards and reports.
Customer Portal
Ticket #1042
Billing issue
Ticket #1038
Login problem
Give customers a self-service space to submit, track, and reopen their own tickets anytime.
Audit Trail
Admin closed ticket #1041
2 min ago
Agent updated priority on #1039
18 min ago
Ticket #1037 reassigned
1 hr ago
Every action on every ticket is logged — who did what and when, for full accountability.
Trusted Results
Consistent uptime and response times your customers can trust.
Dashboard
Tickets
Reports
Customers
Gael F.
#1043 — Payment not processing
Assigned to: Sarah M. · 4 min ago
Resolved this week
312
Sarah M.
● Online
12 tickets resolved today
Businesses served
Tickets resolved
Average response time
Customer satisfaction
FAQs
Answers to the most frequently asked questions.
Can I try Hellotik for free?
Yes! Our Basic plan is free forever. No credit card needed to get started.
Can I cancel my plan anytime?
Absolutely — cancel or downgrade at any time, no questions asked.